Referring a family for supervised contact
Written for family solicitors, mediators, social workers and health visitors across the Highlands and Moray. Every referral is handled personally by Aimee, and sessions are arranged in the family's own area.
How referral works
- 1
Call or email directly
No referral form is required. A short conversation about the family, the level of oversight needed and any court conditions is usually enough to begin.
- 2
A clear answer on availability
You will be told promptly whether the work can be taken, and when sessions could realistically start.
- 3
Venue options and cost
Settings are suggested in the family's own area, with the cost of sessions, handovers and transport confirmed in writing before anything begins.
- 4
A written summary provided
The level of recording is agreed at the outset, so everyone knows what will be written, who will see it and when it will arrive.
Checks and records
PVG scheme membership, insurance cover and written contact reports, including reports suitable for court, are set out in the referrer pack, which is available on request.
- Terms of service
- Safeguarding policy
- Lone working policy
- Health and safety policy
- Confidentiality and GDPR
- Complaints procedure
- Cookie policy
The referral form is a Word document. The policy pack is a zip containing the safeguarding, lone working, health and safety, confidentiality and GDPR, and complaints policies, along with the terms and conditions, client service agreement, privacy notice, accessibility statement and incident report form.
Or email Aimee directlyWho can refer
- Family solicitors
- Mediators
- Social work teams
- Health visitors
- Schools and family support services
- Families directly
Guides worth reading
The guide on supervised versus supported contact is the one most useful when drafting or agreeing arrangements, because the two produce very different records.
- What is supervised contact?
What happens in a session, who pays, how records work, and how supervision can step down over time.
- Supervised or supported contact
Two different services, and why the wording in a section 11 order decides what a family actually receives.
- Local options across the region
Contact centres, community based sessions and transport support, area by area across the Highlands and Moray.
- Supervised handovers
When the contact goes well and the exchange is the hard part, a supervised handover keeps it calm.
- Cost and how long it lasts
What you are actually paying for, how long a session runs, how many weeks it usually takes, and who pays.
- Neurodivergent children and contact
Contact arrangements often assume a neurotypical child. How sessions can be designed around autistic and ADHD children.